Privacy Policy

1. Information this policy covers

This policy covers information collected through aiesquire.io, our public product demonstration, scheduling links, and direct business inquiries. It does not replace the terms, data-processing provisions, or notices that apply to a law firm or other customer using Intake AI in a configured deployment.

2. Information we collect

We collect information you provide, such as your name, business email, firm or company, practice area, intake concerns, scheduling information, and the contents of messages you send us.

If you call the public Intake AI demo, we may process the telephone number used to place the call, the information spoken during the call, a recording, transcript, call timing, system responses, and quality-review notes. The demo is intended only for fictional scenarios. Do not provide real client information, protected health information, payment information, passwords, or confidential facts.

We also receive ordinary technical and usage information, which may include browser and device type, requested pages, approximate location derived from an internet address, referring site, campaign parameters, dates, times, and interactions with calls, booking links, forms, and site tools.

3. How we use information

We use information to operate and secure the website, respond to inquiries, provide demonstrations, schedule meetings, evaluate fit, improve Intake AI, measure site performance, prevent abuse, maintain records, comply with law, and protect our rights and users.

We may combine referral and campaign information with a contact request so we can understand how an inquiry reached AI Esquire. We do not sell personal information for money.

4. Analytics

We use Google Analytics to understand site visits and actions such as calls, demo interest, booking clicks, and completed contact requests. Google may process browser, device, referral, and usage information and may use cookies or similar technologies. You can control cookies through your browser and review Google's privacy and opt-out resources.

We configure analytics to measure business activity, not to receive privileged legal information. Please do not enter confidential matter details into public website forms.

5. When information may be disclosed

We may disclose information to service providers that support hosting, communications, telephony, transcription, scheduling, analytics, security, customer management, and other business operations. Those providers process information for their services and under applicable agreements.

We may also disclose information when required by law, to respond to lawful process, to investigate abuse or security incidents, to protect rights and safety, or in connection with a financing, merger, acquisition, reorganization, or sale of business assets.

6. Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and security records, resolving disputes, and satisfying legal obligations. Retention for a customer deployment may depend on the customer's configuration and governing agreement.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information. No transmission, storage system, or security measure is guaranteed to be completely secure. Users should choose the appropriate communication channel and avoid sending unnecessary sensitive information.

8. Your choices and requests

You may ask to access, correct, or delete personal information that AI Esquire controls, subject to applicable law, identity verification, contractual duties, and legitimate retention needs. You may also ask us to stop nonessential marketing communications.

To make a privacy request, email eric@aiesquire.io with the subject line Privacy Request. We may need information sufficient to verify the request and locate the relevant records.

9. Children and international visitors

The website and services are intended for businesses and adults, not children under 13. We do not knowingly collect personal information from children under 13 through this website.

AI Esquire is based in the United States. Information may be processed in the United States and other locations where service providers operate, subject to applicable law and contractual safeguards.

10. Changes and contact

We may update this policy as the website, services, or legal requirements change. The effective date above identifies the current version. Material changes may also be communicated through the website or another appropriate channel.

Questions and privacy requests may be sent to A.I. Esquire, Inc., Trumbull, Connecticut, at eric@aiesquire.io.